Risk Management
[risk]
1. exposure to the chance of injury or loss.
2. a hazard or dangerous chance.
Risk is always present, and having the skills to calculate those risks will better prepare you in the event of a crisis. In this Education Essentials, you'll learn to evaluate risk at your meeting or event with a risk assessment, ensure your attendees are aware of the REAL ID requirements, take proactive measures to minimize an active shooter incident, and more.
Plan Ahead: REAL ID
According to the REAL ID study, commissioned by the U.S. Travel Association, an estimated 99 million Americans may not currently hold the proper identification required to pass through airport security when the REAL ID Act becomes law October 1, 2020. Help educate attendees flying within the U.S. to your event by implementing these best practices when communicating about REAL ID:
- Use a common hashtag in social media copy, such as #REALIDReady and #REALID
- Use a common tagline, such as, "If you don't have the star, you won't go far"
- Direct attendees to their state DMVs for the latest information
Ensure you and your attendees are prepared by utilizing this REAL ID toolkit complete with resources that can help explain the new security measure and its requirements. Read more about these upcoming changes.
Social Media Strategies for Emergencies
In the event that you need to navigate a large-scale emergency that is beyond your control, turning to social media can be an effective means of communicating during a crisis. Here are some tips for messaging when disasters are in the headlines, which include evaluating your feed to better inform your messaging, staying on brand with your posts and adopting a recovery plan.
Takeaways from the Fall Symposium
At the 2019 FICP Fall Symposium, attendees took a deep dive into risk management through an engaging session with panelists from multiple facets of the meetings industry. Given the present social, environmental, and political climate in which we live, this area is rapidly growing as a hot topic among meetings professionals and hospitality partners alike. Checkout this article to gain the insights gleaned from ‘Mitigating Risk in a Volatile World’ and identify valuable takeaways you can apply to your risk management strategy.
How Do I Plan for Risk?
How do you ensure your whole team is "walking the talk" when it comes to your risk management plans? In a 2017 FICP Education Forum session, security managers James McQuinn, Liberty Mutual Insurance and Dean Mini, John Hancock Financial Services, introduced tools others are using to implement their companies' standard operating procedures (SOPs) and how to follow protocol in times of stress. Download the presentation slides and scenario worksheets for more tips on communicating risk, pitfalls to avoid and contingency planning.
Don't miss the 2019 FICP Annual Conference session, From the Field: Risk Management in Action, to learn how meetings professionals and hospitality industry organizations are implementing risk management plans in the event of an emergency. Listen to how Puerto-Rico-based hospitality professionals managed through Hurricane Maria, the worst natural disaster to affect the islands in recorded history. This case study will show the real-life application of risk management plans, the pitfalls, the opportunities, the empathy and the outcomes that resulted. Learn more and register now.
Do you have a risk management case study to share? Share it on TheNetwork!
#TBT - Security Considerations
At the 2019 FICP Education Forum, attendees heard from John Rudolph, Director - Global Prevention and Response, AIG Global Security, during his breakout session, Risk Management for an Active Shooter Scenario. During the session, Rudolph reviewed current trends and realistic threats around events, introduced a phased approach to security considerations, and called out the importance of assigning your team members liaison roles prior to a crises, such as to the hospitals, to the police and to the attendees to help organize communications. Access the presentation slides for additional tips on how you can better prepare for security crises.
For additional tips on managing active shooter risk, check out this article with suggestions for guarding against an active shooter and distinctive body language that may help identify an active shooter. Better prepare yourself by knowing the venue and identifying two ways to get out of a meeting room quickly, asking the venue for an evacuation plan and information on all emergency exits, and more.
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Check out the Event Disruptions section of TheBlog for more information on risk management topics. Follow FICP on Facebook and Twitter to get important updates and timely articles. Here's what you may have missed: