Meeting Planning Trends and Solutions

FICP put out a call for case studies earlier this year and you responded with examples and ideas that took programs to the next level! A variety of hospitality partners will talk through how their partnership with clients elevated the attendee experience during their programs, including awards, hybrid events and safe in-person experiences. This is not your typical webinar – after hearing from the panelists you will be able to dive deeper into each story and topic through virtual breakout rooms. You’ll leave this program with new ideas and ways to increase your attendee engagement throughout your events, no matter the format.

Join Barbara Dunn, Barnes & Thornburg LLP, Lisa Devlin, Devlin Law Firm PC, and Meredith Brewer, New York Life Insurance Company, as they continue the conversation from FICP: Reimagined (2020). They will be discussing force majeure, cancellations, and best practices while drafting these clauses. Questions submitted during FICP: Reimagined (2020) will also be addressed.

As many meeting professionals try to navigate through virtual conferences, hosting in-person events this year or postponing everything until 2021, we want you to know you are not alone! Join a panel of Hospitality Partners, moderated by Susannah Frances (Education Committee Member) as they share how their teams have been working with meeting professionals alike to host the best event possible. Our panelists will provide key takeaways on what their teams have been working on, over the past few months, to follow local and state regulations. With our industry changing, this provides new opportunities for collaboration and partnership between organizations across the board. Susannah will host an open-discussion with Cindy Lo (Red Velvet Events) and Taylor Levy (Destination South Meetings + Events) on how their collaboration opportunities have grown since COVID-19 and how they’re going to continue to work together. Key Takeaways: - Learning how to readjust your mind to utilizing your strengths vs. just outright selling your traditional services/products - Leveraging technology so that we can help each other go beyond our normal audience - Being mindful of how we reach out to clients and prospects (because video fatigue is real) and making a more lasting impression through creative and intentional engagement

Most event professionals have a love-hate relationship with survey feedback. We’re anxious to know if we delivered on our promises, if attendees noticed and appreciated the risks we took, and if the attention to detail we gave to each aspect of the event paid off. But we also dread sorting through the conflicting feedback we often receive about F&B, room temperature, speaker selection, and venues. Here’s the unspoken truth that many of us know but never say out loud – not all feedback is created equal. Not all feedback matters. Join Crystal Neubauer (AVP, Education and Events at Cambridge Investment Research Inc.) as she discusses how to identify feedback that matters so you can leverage it to add value to future meetings. In this webinar, you’ll learn an easy process for evaluating the value of certain types of feedback, how to define action clear steps, and how to use feedback to manage expectations in the future.

Connexity is where community and connecting intersect, the two things your attendees are craving! Meetings need to be in the connexity business–making connections and building communities to become the new town square for your global village. Learn how to transform your live meetings to create “watering holes” where your villagers (attendees) can come to foster “Connexity.” Discover creative ways to deliver on the networking promise that your attendees are wanting but few events are providing.