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Upcoming Webinars

All Eyes on Contracting: Force Majeure, Cancellations and More! (Follow Up)

Friday, January 29 | 12:00 p.m. CT

  • Barbara Dunn, Partner, Barnes & Thornburg LLP
  • Lisa Devlin, Attorney, Devlin Law Firm PC
  • Meredith Brewer, Corporate Vice President - Corporate Events, Industry Relations, New York Life Insurance Company

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Join Barbara Dunn, Barnes & Thornburg LLP, Lisa Devlin, Devlin Law Firm PC, and Meredith Brewer, New York Life Insurance Company, as they continue the conversation from FICP: Reimagined. They will be discussing force majeure, cancellations, and best practices while drafting these clauses. Questions submitted during FICP: Reimagined will also be addressed.

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Webinar Recordings 

Missed a webinar? These recordings are available on-demand in TheNetwork. Click the name of the webinar to learn more.

How About Networking?

Presented December 4, 2020

Did you know it matters which eye to look into while talking to someone to come across as likeable versus authoritative and that there is a formula that can help you have an amazing conversation with just about anyone? Zoom networking has become a part of our new routines and one-on-one video conversations are happening daily, are you maximizing the online time you have with your customers, clients or partners?

Join Myka Meier, etiquette trainer and best-selling author of Business Etiquette Made Easy, to learn how to network like a pro.

Sponsored by Goodman Speakers

 

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Health Security and Hospitality 2.0

Presented October 29, 2020

Ensuring the safety and wellness of attendees is paramount to the return of meetings – this has not changed. However, what has changed since we last met in June to connect on our industry? Tune into this panel conversation to hear from those working on business recovery plans and standards for the hospitality and events industry, as well as legal and medical perspectives.

Moderated by Heidi Carlisle, Second Vice President, Travel, Meetings & Incentives, Aflac; Michael Dominguez, CHSE, President and CEO, Associates Luxury Hotels International (ALHI); Jonathan Spero, M.D., CEO, InHouse Physicians; Liz Warwick, Vice President, Meeting Management and Event Strategy, Liberty Mutual; Barbara Dunn, Partner, Barnes & Thornburg LLP

 

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FICP Chat: Engagement Strategies for Your Team and Your Attendees

Presented October 22, 2020

Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about the future of meetings.
Seven months into the pandemic, how do you beat Zoom fatigue and keep people engaged and motivated? During this discussion we will be focusing on innovative and creative techniques – whether it be for yourself, your team, co-workers and/or meeting attendees.

Topics Include:

  1. Networking Activities
  2. Teambuilding
  3. Games
  4. Musical Entertainment
  5. CSR
  6. Gifting

 

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FICP Chat: The Future of Meetings: Hybrid Meetings: The Bridge to Bringing Back In Person Meetings

Presented October 1, 2020

Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about focusing on how your career trajectory has been impacted by COVID-19.
During this discussion we will be focusing on Hybrid meetings; our success in bringing people back in person will largely depend on the transition through Hybrid events.

Topics Include:

  1. The art of engaging two audiences – in-person and virtual – in one meeting
  2. Thinking in terms of a sporting event scenario – same game – two very different audiences – fans in the stands and people watching on television.
  3. The budget impacts of a hybrid event
  4. Communication best practices to both audiences
  5. When is the right time to provide a common experience for both audiences and then separate experiences for each?
  6. Maintaining a level of great engagement for both audiences

 

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FICP Chat: The Future of Meetings - Your Career During COVID

Presented September 10, 2020

Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about focusing on how your career trajectory has been impacted by COVID-19.

Topics Include:

  1. Growing your career during a global recession
  2. How to maintain the tremendous resiliency of industry professionals
  3. Top career advice
  4. Importance of mentoring during these uncertain times
  5. Taking advantage of all the free content available
  6. Taking time to learn and obtain designations
  7. For the Hospitality Partner community impacted by record-breaking furloughs and layoffs – as things reopen and group business returns, how to best prepare for the re-hiring, training and ramp up
  8. For the Hospitality Partner community impacted by record-breaking furloughs and layoffs – as things reopen and group business returns, how to best prepare for the re-hiring, training and ramp up

 

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You Are Not Alone When it Comes to Planning

Presented September 2, 2020
Moderated by: Susannah Frances, CMP, Senior Event Planner, Sun Life
Presented by: Cindy Y. Lo, CEO & Chief Event Strategist, Red Velvet Events, Inc and Taylor Levy, CMP, Regional Director of Sales, Destination South Meetings + Events

As many meeting professionals try to navigate through virtual conferences, hosting in-person events this year or postponing everything until 2021, we want you to know you are not alone! Join a panel of Hospitality Partners, moderated by Susannah Frances (Education Committee Member) as they share how their teams have been working with meeting professionals alike to host the best event possible. Our panelists will provide key takeaways on what their teams have been working on, over the past few months, to follow local and state regulations.
With our industry changing, this provides new opportunities for collaboration and partnership between organizations across the board. Susannah will host an open-discussion with Cindy Lo (Red Velvet Events) and Taylor Levy (Destination South Meetings + Events) on how their collaboration opportunities have grown since COVID-19 and how they’re going to continue to work together.

Key Takeaways:

  1. Learning how to readjust your mind to utilizing your strengths vs. just outright selling your traditional services/products
  2. Leveraging technology so that we can help each other go beyond our normal audience
  3. Being mindful of how we reach out to clients and prospects (because video fatigue is real) and making a more lasting impression through creative and intentional engagement

 

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The Strategy Behind Pivoting to Virtual

Presented August 28, 2020
Presented by: Koleen M. Roach, Director, Meetings & Conference Management and Angela Wolf, Senior Meetings Management Specialist, Securian Financial Group

The pandemic has completely changed our industry, with in-person event being difficult to plan or needing to be canceled entirely. Because of this, meeting professionals have been tasked with making the pivot to virtual events. However, making this pivot is not as easy as it sounds. Join Angie Wolf and Koleen Roach of Securian Financial as they share the strategy for making the move to virtual, tactics and timing of the programs and learning how to manage the new role you may need to support (no more F&B). They will also be able to share how they selected the right platform for their event and the tips and tricks they learned along the way!

 

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FICP Chat: Going Virtual Part 2

Presented August 13, 2020

During this discussion, we will revisit “going virtual” and its continued significant role in our industry moving forward. Topics include:

  • What platforms are you using?
  • Creative virtual networking ideas
  • Hotel / Destination Site Visits
  • Hotel Updates for Technical Support
  • Hybrid Meetings – how to pivot and engage both in-person and virtual attendees together
  • The amazing pivot and resources of DMCs and Production Companies
  • Great Speakers / Entertainers who are excelling at Virtual presentations!

 

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Peace of Mind for You and Your Attendees

Presented July 31, 2020
Presented by: Desi Whitney, President & Co-Founder and John Whitney IV, CEO, Emergency Conciege International
CMP-IS Domain C: Risk Management, 1.00 CE

It can be hard to keep up with the different state and federal regulations that have been put in place over the past few months. With each state taking their own approach on re-opening, and various individual comfort levels, this can make things even more difficult to plan and prepare for.

In this webinar we will discuss:

  • How to mentally prepare ourselves to host meetings again
  • Conversations to have with stakeholders to support moving forward with meetings
  • Defining your own guidelines and best practices and pushing back on venues to ensure theirs line up with yours
  • How to instill confidence in participants, while understanding their concerned perspectives, when we are able to meet in person again

 

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FICP Chat: The Future of Meetings - Sustainability

Presented July 23, 2020

The events industry has made decent progress in the last few years with sustainability – with the global pandemic and the concerns about germs and viruses spreading, we will not abandon but refocus our efforts! 

Topics include:

  • Silver linings for Sustainability as a result of the pandemic (i.e. Many “no touch” processes / less print materials)
  • What has changed as a result of the pandemic (i.e. More Single Use Plastics and Transportation)
  • Climate Change / Carbon Footprint – how can we help?
  • Meetings Professionals Best Practices
  • Hospitality Partners Best Practices
  • Food & Beverage Best Practices

 

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Health Security & Hospitality

Presented during FICP 2020 Education Week
June 23, 2020

Moderated by Heidi Carlisle, Second Vice President, Travel, Meetings & Incentives, Aflac; Michael Dominguez, CHSE, President and CEO, Associates Luxury Hotels International (ALHI); Jonathan Spero, M.D., CEO, InHouse Physicians; Liz Warwick, Vice President, Meeting Management and Event Strategy, Liberty Mutual; Barbara Dunn, Partner, Barnes & Thornburg LLP

Ensuring the safety and wellness of attendees is paramount to the return of meetings. Join this panel discussion to hear from those working on business recovery plans and standards for the hospitality and events industry, as well as legal and medical perspectives. Learn your role in building stakeholder and attendee confidence in face to face meetings.

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Are You Taking Care of Yourself?

Presented on June 11, 2020

Join Jen Squeglia, CMP, FICP Board Member, as she brings together our meetings professionals members and hospitality partners to moderate a discussion about the future of meetings.

The destabilization of our industry and the uncertainty of what lies ahead can really wear on us emotionally and physically – let’s help each other by sharing some of our best self-care tips! Topics include:

  • Exercise
  • Nutrition
  • SLEEP!
  • Mindfulness
  • Balancing “Work” and “Off Duty” when you’re home all day...

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FICP Chat: Booking Group Business in the Future: The RFPs, Proposals and Negotiations Before Going to Contract

Hosted May 28, 2020

During this discussion, we will be focusing on how site research, the RFP process and negotiations will look different moving forward. Topics include:

  • It used to be “everything is negotiable,” but is it in this new environment?  Respectful communication and partnership will be paramount.
  • How will company RFPs need to be adjusted for both hotels and DMCs?
    • Updating of event space needs based on “social distancing” set considerations
    • Inclusions of cleaning and food service protocol requirements
    • Transparent communication of expected contract clauses – who takes on the risk if someone becomes ill?
  • How will hotel and DMC proposals need be adjusted?
    • Due to new cleaning protocols – will check-in time and check-out times change?  Have early check-ins and/or late check-outs gone away?
    • How to communicate your safety protocols?
    • Will concessions need to be adjusted?  What concessions will be easier to provide?  Which ones will be harder to offer?
    • Will there be a limit on types of food & beverage service – do you foresee service charges and/or gratuities increasing?

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Chain of Communication: Bridging Confidence and the Future of Meetings

Hosted May 27, 2020

Communicating difficult decisions is never easy. The pandemic - with all its unknowns - makes those having those critical conversations and writing effective emails even more of a challenge. Join Sue Hershkowitz-Coore (SpeakerSue), Tom Foley (Atlantis Paradise), Holeigh Daniel (Aflac) and Brittany Boldizsar (Encore Boston Harbor) as they walk through the chain of communication and what this means to planners and suppliers. You’ll hear fresh ideas and practical tactics to initiate conversations

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