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Upcoming FICP Chats
Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about the future of meetings.
Seven months into the pandemic, how do you beat Zoom fatigue and keep people engaged and motivated? During this discussion we will be focusing on innovative and creative techniques – whether it be for yourself, your team, co-workers and/or meeting attendees.
Topics include:
- Networking Activities
- Teambuilding
- Games
- Musical Entertainment
- CSR
- Gifting
Upcoming Webinar
CMP-IS Domain A: Strategic Planning
Ensuring the safety and wellness of attendees is paramount to the return of meetings – this has not changed. However, what has changed since we last met in June to connect on our industry? Tune into this panel conversation to hear from those working on business recovery plans and standards for the hospitality and events industry, as well as legal and medical perspectives.
Moderated by Heidi Carlisle, Second Vice President, Travel, Meetings & Incentives, Aflac; Michael Dominguez, CHSE, President and CEO, Associates Luxury Hotels International (ALHI); Jonathan Spero, M.D., CEO, InHouse Physicians; Liz Warwick, Vice President, Meeting Management and Event Strategy, Liberty Mutual; Barbara Dunn, Partner, Barnes & Thornburg LLP
Webinar Recordings
Missed a webinar? These recordings are available on-demand in TheNetwork. Click the name of the webinar to learn more.
FICP Chat: The Future of Meetings: Hybrid Meetings: The Bridge to Bringing Back In Person Meetings
Presented October 1, 2020
Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about focusing on how your career trajectory has been impacted by COVID-19.
During this discussion we will be focusing on Hybrid meetings; our success in bringing people back in person will largely depend on the transition through Hybrid events.
Topics Include:
- The art of engaging two audiences – in-person and virtual – in one meeting
- Thinking in terms of a sporting event scenario – same game – two very different audiences – fans in the stands and people watching on television.
- The budget impacts of a hybrid event
- Communication best practices to both audiences
- When is the right time to provide a common experience for both audiences and then separate experiences for each?
- Maintaining a level of great engagement for both audiences
Watch the Recording
FICP Chat: The Future of Meetings - Your Career During COVID
Presented September 10, 2020
Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about focusing on how your career trajectory has been impacted by COVID-19.
Topics Include:
- Growing your career during a global recession
- How to maintain the tremendous resiliency of industry professionals
- Top career advice
- Importance of mentoring during these uncertain times
- Taking advantage of all the free content available
- Taking time to learn and obtain designations
- For the Hospitality Partner community impacted by record-breaking furloughs and layoffs – as things reopen and group business returns, how to best prepare for the re-hiring, training and ramp up
- For the Hospitality Partner community impacted by record-breaking furloughs and layoffs – as things reopen and group business returns, how to best prepare for the re-hiring, training and ramp up
Watch the Recording
You Are Not Alone When it Comes to Planning
Presented September 2, 2020
Moderated by: Susannah Frances, CMP, Senior Event Planner, Sun Life
Presented by: Cindy Y. Lo, CEO & Chief Event Strategist, Red Velvet Events, Inc and Taylor Levy, CMP, Regional Director of Sales, Destination South Meetings + Events
As many meeting professionals try to navigate through virtual conferences, hosting in-person events this year or postponing everything until 2021, we want you to know you are not alone! Join a panel of Hospitality Partners, moderated by Susannah Frances (Education Committee Member) as they share how their teams have been working with meeting professionals alike to host the best event possible. Our panelists will provide key takeaways on what their teams have been working on, over the past few months, to follow local and state regulations.
With our industry changing, this provides new opportunities for collaboration and partnership between organizations across the board. Susannah will host an open-discussion with Cindy Lo (Red Velvet Events) and Taylor Levy (Destination South Meetings + Events) on how their collaboration opportunities have grown since COVID-19 and how they’re going to continue to work together.
Key Takeaways:
- Learning how to readjust your mind to utilizing your strengths vs. just outright selling your traditional services/products
- Leveraging technology so that we can help each other go beyond our normal audience
- Being mindful of how we reach out to clients and prospects (because video fatigue is real) and making a more lasting impression through creative and intentional engagement
Watch the Recording
The Strategy Behind Pivoting to Virtual
Presented August 28, 2020
Presented by: Koleen M. Roach, Director, Meetings & Conference Management and Angela Wolf, Senior Meetings Management Specialist, Securian Financial Group
The pandemic has completely changed our industry, with in-person event being difficult to plan or needing to be canceled entirely. Because of this, meeting professionals have been tasked with making the pivot to virtual events. However, making this pivot is not as easy as it sounds. Join Angie Wolf and Koleen Roach of Securian Financial as they share the strategy for making the move to virtual, tactics and timing of the programs and learning how to manage the new role you may need to support (no more F&B). They will also be able to share how they selected the right platform for their event and the tips and tricks they learned along the way!
Watch the Recording
FICP Chat: Going Virtual Part 2
Presented August 13, 2020
During this discussion, we will revisit “going virtual” and its continued significant role in our industry moving forward. Topics include:
- What platforms are you using?
- Creative virtual networking ideas
- Hotel / Destination Site Visits
- Hotel Updates for Technical Support
- Hybrid Meetings – how to pivot and engage both in-person and virtual attendees together
- The amazing pivot and resources of DMCs and Production Companies
- Great Speakers / Entertainers who are excelling at Virtual presentations!
Watch the Recording
Peace of Mind for You and Your Attendees
Presented July 31, 2020
Presented by: Desi Whitney, President & Co-Founder and John Whitney IV, CEO, Emergency Conciege International
CMP-IS Domain C: Risk Management, 1.00 CE
It can be hard to keep up with the different state and federal regulations that have been put in place over the past few months. With each state taking their own approach on re-opening, and various individual comfort levels, this can make things even more difficult to plan and prepare for.
In this webinar we will discuss:
- How to mentally prepare ourselves to host meetings again
- Conversations to have with stakeholders to support moving forward with meetings
- Defining your own guidelines and best practices and pushing back on venues to ensure theirs line up with yours
- How to instill confidence in participants, while understanding their concerned perspectives, when we are able to meet in person again
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FICP Chat: The Future of Meetings - Sustainability
Presented July 23, 2020
The events industry has made decent progress in the last few years with sustainability – with the global pandemic and the concerns about germs and viruses spreading, we will not abandon but refocus our efforts!
Topics include:
- Silver linings for Sustainability as a result of the pandemic (i.e. Many “no touch” processes / less print materials)
- What has changed as a result of the pandemic (i.e. More Single Use Plastics and Transportation)
- Climate Change / Carbon Footprint – how can we help?
- Meetings Professionals Best Practices
- Hospitality Partners Best Practices
- Food & Beverage Best Practices
Watch the Webinar
Health Security & Hospitality
Presented during FICP 2020 Education Week
June 23, 2020
Moderated by Heidi Carlisle, Second Vice President, Travel, Meetings & Incentives, Aflac; Michael Dominguez, CHSE, President and CEO, Associates Luxury Hotels International (ALHI); Jonathan Spero, M.D., CEO, InHouse Physicians; Liz Warwick, Vice President, Meeting Management and Event Strategy, Liberty Mutual; Barbara Dunn, Partner, Barnes & Thornburg LLP
Ensuring the safety and wellness of attendees is paramount to the return of meetings. Join this panel discussion to hear from those working on business recovery plans and standards for the hospitality and events industry, as well as legal and medical perspectives. Learn your role in building stakeholder and attendee confidence in face to face meetings.
Watch the Webinar
Are You Taking Care of Yourself?
Presented on June 11, 2020
Join Jen Squeglia, CMP, FICP Board Member, as she brings together our meetings professionals members and hospitality partners to moderate a discussion about the future of meetings.
The destabilization of our industry and the uncertainty of what lies ahead can really wear on us emotionally and physically – let’s help each other by sharing some of our best self-care tips! Topics include:
- Exercise
- Nutrition
- SLEEP!
- Mindfulness
- Balancing “Work” and “Off Duty” when you’re home all day...
Watch the Webinar
FICP Chat: Booking Group Business in the Future: The RFPs, Proposals and Negotiations Before Going to Contract
Hosted May 28, 2020
During this discussion, we will be focusing on how site research, the RFP process and negotiations will look different moving forward. Topics include:
- It used to be “everything is negotiable,” but is it in this new environment? Respectful communication and partnership will be paramount.
- How will company RFPs need to be adjusted for both hotels and DMCs?
- Updating of event space needs based on “social distancing” set considerations
- Inclusions of cleaning and food service protocol requirements
- Transparent communication of expected contract clauses – who takes on the risk if someone becomes ill?
- How will hotel and DMC proposals need be adjusted?
- Due to new cleaning protocols – will check-in time and check-out times change? Have early check-ins and/or late check-outs gone away?
- How to communicate your safety protocols?
- Will concessions need to be adjusted? What concessions will be easier to provide? Which ones will be harder to offer?
- Will there be a limit on types of food & beverage service – do you foresee service charges and/or gratuities increasing?
Watch the Webinar
Chain of Communication: Bridging Confidence and the Future of Meetings
Hosted May 27, 2020
Communicating difficult decisions is never easy. The pandemic - with all its unknowns - makes those having those critical conversations and writing effective emails even more of a challenge. Join Sue Hershkowitz-Coore (SpeakerSue), Tom Foley (Atlantis Paradise), Holeigh Daniel (Aflac) and Brittany Boldizsar (Encore Boston Harbor) as they walk through the chain of communication and what this means to planners and suppliers. You’ll hear fresh ideas and practical tactics to initiate conversations and respond to tough questions. Get ready to apply more effective communication strategies to get best results.
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FICP Chat: Focusing on Operations and Logistics
Hosted April 30, 2020
- New food and beverage service protocols,
- Taking social distancing into account when planning meeting sets, offsite activities and evening events,
- Testing for COVID-19 on-site,
- And more!
Watch the Chat
Are You Digitally Secure? Find Out: Cybersecurity and the Hospitality Professional
Presented on: April 24, 2020
Presented by: James Spellos, President, Meetings U
CMP-IS Domain C: Risk Management, 1 CE
Today’s high profile hacks of major organizations and institutions have increased awareness of the issues of digital security, yet most people are compromising their personal and company’s information on a regular basis. Attendees at this session will better understand the digital risks, and learn to separate truth from hype about how secure their presence is.
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FICP Town Hall
Presented on: April 14, 2020
Presented by: Michael Burke, CMP and Steve Bova, CAE
Join Michael Burke, CMP, Director, Conference & Travel Services for The Hanover Insurance Group and 2020 FICP Chair, and Steve Bova, CAE, FICP Executive Director, as they host an FICP Town Hall to celebrate Global Meeting Industry Day (GMID): Virtual. During this virtual interactive meeting, you will have the opportunity to learn what FICP is doing to extend value to you during an uncommon time, participate in a Q&A and connect with peers within breakout-style discussions on current issues you are facing and how FICP can continue to support our members during this time.
Watch the Webinar and Read the Breakout Notes
How to Make Event Feedback Matter
Presented on: March 31, 2020
Presented by: Crystal Neubauer, AVP, Education and Events at Cambridge Investment Research Inc.
CMP-IS Domain G: Meeting or Event Design, 1 CE
Most event professionals have a love-hate relationship with survey feedback. We’re anxious to know if we delivered on our promises, if attendees noticed and appreciated the risks we took, and if the attention to detail we gave to each aspect of the event paid off. But we also dread sorting through the conflicting feedback we often receive about F&B, room temperature, speaker selection, and venues. Here’s the unspoken truth that many of us know but never say out loud – not all feedback is created equal. Not all feedback matters.
Join Crystal Neubauer (AVP, Education and Events at Cambridge Investment Research Inc.) as she discusses how to identify feedback that matters so you can leverage it to add value to future meetings. In this webinar, you’ll learn an easy process for evaluating the value of certain types of feedback, how to define action clear steps, and how to use feedback to manage expectations in the future.
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Conference Connexity: Delivering on Your Networking Promise
Presented on: February 24, 2020
Presented by: Sarah Michel, CSP, Velvet Chainsaw
CMP-IS Domain G: Meeting or Event Design, 1 CE
Connexity is where community and connecting intersect, the two things your attendees are craving! Meetings need to be in the connexity business–making connections and building communities to become the new town square for your global village. Learn how to transform your live meetings to create “watering holes” where your villagers (attendees) can come to foster “Connexity.” Discover creative ways to deliver on the networking promise that your attendees are wanting but few events are providing.
Learning Outcomes:
- Discover creative and budget-friendly ideas and solutions to integrate throughout your meeting design guaranteed to deliver connection and community.
- Understand why your attendees are craving connexity, now more than ever, and ways you can respond to deliver what they need.
- Create your own action plan for fostering connexity to become the watering hole for your organization.
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The Oldest Secrets to Health, Success and Happiness
Presented on: January 31, 2020
Presented by: Dave Romanelli, represented by Goodman Speakers, Inc.
For the past 10 years, David Romanelli has interviewed elders in their 80’s 90’s and 100’s and wrote a book entitled LIFE LESSONS FROM THE OLDEST AND WISEST. He has found the greatest life hacks come not from the podcasting jet-set but from people nearing the end of their lives… weighing in on relationships, longevity, health, happiness, work-life balance, bouncing back from hard times, and the true meaning of “accomplishment."
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2020 FICP Town Hall
Presented on: Wednesday, January 8 12:00 p.m. CT
Presented by:
- Michael S. Burke, CMP, Director - Conference & Travel Services, The Hanover Insurance Group (FICP 2020 Chair)
- Wayne M. Robinson CMP, CMM, Assistant Vice President, FM Global (FICP 2020 Past-Chair)
FICP's Town Hall was first shared at the Annual Conference meeting in Austin, Texas last year. This webinar recaped what was shared there and gave members an opportunity to ask questions.
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Recession-Proofing Your Job: Strategies for Improving Your Value
Presented on: Tuesday, October 29 at 1:00 p.m. Central
Presented by: Howard Givner, founder of the Event Leadership Institute
CMP-IS Domain: Domain A: Strategic Planning
We’re currently in the longest economic expansion in U.S. history, so it’s a matter of ‘when’, not ‘if’, we go into a recession. If cuts need to be made in your organization, who will be lobbying for you? Do executives know the value you bring to the business? If not, how do you insure your role is indispensable? A top sports statistic is VORP (Value Over Replacement Player), which measures how much more or less valuable someone is versus the average person who’d replace them. This session focuses on how to establish your Value Over Replacement Planner, and strategies for making you critical to the company’s success, making executives think they’d be crazy to get rid of you.
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The Science of Sleep
Presented on September 27, 2019.
Presented by Romy Nelson, MEd, NDTR, Health & Wellness Specialist
CMP-IS Domain G: Meeting or Event Design
The modern world lends itself to an ever-increasing epidemic of sleep deprivation. Late night meetings, email, binge-watching and social media has changed the quality and quantity of our sleep. As a meetings professional, you experience this disruption due to long hours at events and frequent travel. Learn how sleep affects every aspect of your waking life - from your appetite, body weight and mood to your productivity and memory. Find out how the quality and quantity of your sleep influences how rapidly you age and the degree to which you learn and retain information. The good news: despite the many problems we experience in the "sleep space" there are practical, easy-to-implement solutions. This session is packed with tips to test out the very same day (or night) and can be applied to your own meeting and event attendees! Take a self-assessment before attending the session to find out if you are at risk. This webinar contains the same information as presented during the 2019 FICP Education Forum session of the same name.
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60 Apps in 60 Minutes
Presented on April 23, 2019
Presented by James Spellos, President, Meeting U
CMP-IS Domain G: Meeting or Event Design, 1 CE
You thought you have all the apps that you need? Perhaps, but as more and more mobile apps are developed, meeting industry professionals are finding new ways of saving time and increasing their productivity. Whether you're looking for tools to help manage your conference and event work, connect and communicate with your team, supercharge your social posts, or looking for that needle in a haystack that will save you endless time, this webinar is sure to provide you that information.
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Outlook for the Meetings Professional: It's Not the Same Old, Same Old
Presented on May 22, 2019
Presented by Audrey Thomas, President, Organized Audrey
CMP-IS Domain B: Project Management, 0.5 CE
If you use Outlook, chances are you've used it for many years. As with any software program, you have become accustomed to using it the same way, day in and day out. Being more efficient when it comes to creating an effective file folder structure, processing email, or managing projects with the Task feature, will allow you to spend more time making an impact on your meetings and events. If you want to learn how to navigate Outlook in a fresh, new way, this webinar is for you.
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Critical Excel Tools for the Meetings Professional
Presented on June 25, 2019
Presented by James Spellos, President, Meeting U
CMP-IS Domain G: Meeting or Event Design, 1 CE
Excel can perform so many functions for the meeting industry professional, from handling budgets, managing registration and client data and so much more. This webinar is your opportunity to explore the rich functionality that Excel has to offer and start working right away with tools to save you and your organization time and money.
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How to Avoid "Death by PowerPoint" - Microsoft PowerPoint for the Meetings Professional
Presented on July 16, 2019
Presented by Corbin Ball, CSP, CMP, DES, MS, international speaker, consultant and writer
CMP-IS Domain G: Meeting or Event Design, 1 CE
PowerPoint is a wonderfully helpful aid for both meetings professionals and their contracted speakers. Unfortunately, most professionals do not use it effectively and some use it in a manner hinders getting the message across. This course, taught by a professional speaker who has used PowerPoint on five continents in more than 20 countries, is full of tips, ideas and suggestions on how to make your computer presentations more powerful and, as importantly, how not to use it distractingly.
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Vocal Confidence: Tools to Engage Your Audience
Presented on August 27, 2019
Presented by Liz Radzick, President, Manifest Consulting
Are you a mumbler, fast talker, or member of the “um” club? Then this webinar is for you. In your meetings professional role, you present more often than you might realize. You are presenting your insights and perspective to stakeholders at your company, in sales meetings, or in your pre-con meeting for an upcoming event. Let communications expert Liz Radzick help you find your powerful voice by identifying tools to enhance your presence and engage your audience.
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FICP has been approved by the Events Industry Council (EIC) as a Preferred Provider of the below-listed continuing education courses, which qualify for CMP continuing education credit. Determination of continuing education credit eligibility or Preferred Provider status does not imply EIC’s endorsement or assessment of education quality.
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