Breakout Sessions

FICP Education Forum
Begins in:


Education breakout sessions offered at the 2017 Education Forum include:

Monday, June 26, 4:30 p.m. - 5:30 p.m.

Training for Success

Speakers: Lori Kleiman, Facilitator, HR Topics; Erin Longo, Director, Conference and Meeting Services, Prudential; Ana Navarro, Meeting Planner, Prudential; Kelly Rippon, Meeting Planner, Prudential
CMP-IS Domain E: Human Resources

When you set your team members up to succeed with a clear training plan, you'll reap the benefits by having more time to dedicate to strategy and oversight. In this interactive session, you will see the impact that a strong plan from the outset can have on an employee's growth. After reviewing examples and templates, you will have the opportunity to provide additional thoughts and tweaks to produce a template toolkit for all FICP members.


Cut Through the Clutter: Tools to Help Manage Your Inbox

Speaker: Dahlia El Gazzar, Tech Evangelist, DAHLIA+
Area of Interest: Technology Solutions
CMP-IS Domain B: Project Management

We know email isn't going away anytime soon, but more efficient tools such as Slack are becoming more and more popular to help cut down the inbox clutter. Hear about some of the communication and project management tools that planners are using, and the solutions that help create a stronger planning team.



Elevating Engagement in Your Events

Speaker: Beth Kormanik, Executive Editor, BizBash Media
Area of Interest: Meeting Planner Solutions
CMP-IS Domain G: Meeting or Event Design

From budget-conscious events to high profile meetings, the opportunity for engagement is always there. In this Quick Hit Style session, you will walk away with a checklist of concepts that are easily implemented into programs, encouraging boosts in your participants’ energy levels, interactivity and ability to have a memorable experience.

Tuesday, June 27, 10:30 a.m. - 11:30 a.m.


Key Trends Affecting the Insurance and Financial Services Industry in the Next 5 Years

Speaker: Todd Silverhart, Corporate Vice President & Director, Insurance Research, LIMRA
Area of Interest: Financial & Insurance Industry Knowledge
CMP-IS Domain A: Strategic Planning

Things are changing quickly in financial and insurance services. Understanding what the future may bring is the key to preparing for it. This session will feature a discussion of LIMRA’s annual predictions report focusing on insights related to 5 key trends positioned to impact the industry: Regulation, The Changing Consumer, Technology, Innovation, and Talent Management.


Is It For You? Evaluating Master Service Agreements

Speaker: Steve Rudner, Owner, Rudner Law Offices
Area of Interest: Meeting Planner Solutions
CMP-IS Domain D: Financial Management

If your company is considering master service agreements, or if you want to learn more now to be informed later, this session is for you. Topics will include the timeframe it takes to implement, the channels that an MSA may need to go through before finalization, and how to evaluate if it is the right move for your organization.

Meeting Professional Solutions: Idea Exchanges

Moderated by FICP Planner Members
Area of Interest: Meeting Planner Solutions
CMP-IS Domain G: Meeting or Event Design

Connecting with each other and sharing successes stories and challenges is a staple of FICP events. The Idea Exchange session format encourages sharing and learning from our experts within. This session will cover a variety of topics including: Meeting Breaks: Unique Ideas to Try, Finding Balance as a Road Warrior, and Tips on Tips: Demystifying Gratuities.

Tuesday, June 27, 12:45 p.m. - 1:45 p.m.

Walk the Talk: Risk Management Planning

Speakers: James McQuinn, Security Manager, Corporate and International Services, Liberty Mutual Insurance; Dean Mini, Security Manager, John Hancock Financial Services
Area of Interest: Meeting Planner Solutions
CMP-IS Domain C: Risk Management

How do you ensure your whole team is "walking the talk" when it comes to your risk management plans? Learn what tools others are using to implement their companies' SOPs and how to follow protocol in times of stress.

Coming Out on Top in Today's Uncertain Market

Speaker: Jan Freitag, Senior Vice President, STR
Areas of Interest: Meeting Trends and Strategic Thinking
CMP-IS Domain A: Strategic Planning

Communicating the negotiation challenges in a seller's market vs. a buyer's market is not always easy, but when your client understands limitations and opportunities you face in your role, the more you will be able to focus on the areas that you can impact. This session will share concepts for involving your client in the discussion up front, as well as how to best work with your partner no matter the market.

Golf Tournament Best Practices

Speakers: Greg Wrobel and Steven Potter, Golf Professionals, Montage Palmetto Bluff
Areas of Interest: Meeting Planner Solutions
CMP-IS Domain G: Meeting or Event Design

Have you ever been tasked with organizing a golf outing and thought, “now what do I do?” Learn what should be asked during the RFP process to get the best response and how to work with your providers, ensuring the event has the maximum potential for success.

Leading Your Leaders: Strategy First

Speaker: Michael Dominguez, Executive Vice President & Chief Sales Officer, MGM Resorts International
Area of Interest: Professional Growth and Personal Development
CMP-IS Domain F: Stakeholder Management

Sometimes you only have one shot to get your message across. How are you preparing for conversations with clients and executives that ensure you are not only being heard, but being valued? It starts with strategy and understanding the needs of your stakeholder. What information are they looking for to help them make a decision, and how do they want to hear it? In this session, learn the tools to identify these areas will help you be more impactful in your messaging moving forward.

Tuesday, June 27, 2:15 p.m. - 3:15 p.m.


2017 Technology Trends and Tips

Speaker: Dahlia El Gazzar, Tech Evangelist, DAHLIA+
Area of Interest: Technology Solutions
CMP-IS Domain G: Meeting or Event Design

New technologies are everywhere, but cutting through the fat and finding the tools that are most applicable to your meeting objectives can be difficult. In this session, you'll develop some questions to consider before you even contract with a vendor, ways to find and vet suppliers, and the importance of a back-up plan.

Transparency Leads to Collaboration

Moderator: Debbie Lipsky, Director, Events, SEI
Speakers: Carlin Putman, Meeting and Event Specialist, AIG; Dan Tavrytzky, Managing Director, DMC Network
Area of Interest: Meeting Trends and Strategic Thinking
CMP-IS Domain J: Project Management

Being transparent isn’t a difficult task, so why do we struggle with it? Whether it’s to avoid admitting mistakes or not wanting to expose finances, are sometimes we end up leaving each other in the dark. This session will talk through the importance of sharing and asking for meeting history, disclaimers when appropriate, roles and responsibilities agreement and the general goal of being up front and honest to build stronger relationships.

The Top Metrics: Measuring ROI and How to Communicate Them

Speaker: Howard Givner, Managing Director, Grass Roots Meetings & Events
Area of Interest: Meeting Trends and Strategic Thinking
CMP-IS Domain A: Strategic Planning

Wouldn't it be great if someone could tell you the top 5 metrics we should always be measuring for our meetings? This session will pull together dashboard examples and best practices to hone in on the metrics that matter to your clients and can prove the value of the meetings you plan. Learn what they are and how best to work into your planning cycle.

Designed to provide a focused and well-rounded experience, FICP education centers around seven areas of interest:


Meeting Planning Solutions: Sessions will focus on the day-to-day responsibilities of the meeting professional, highlighting best practices, efficiencies and creative ideas.

Meeting Trends and Strategic Thinking: This area of interest will dive into changes in the marketplace, providing a look into the industry now and in the future.

Professional Growth and Personal Development: Focusing on brain and physical fitness, productivity tools and more, attendees will emerge as more engaged professionals.

Technology Solutions: Sessions will address two areas: technology to aid meeting planners and technology to enhance events.

Focus on Senior Level Professionals: Designed to guide senior level professionals, sessions will focus on management skills, corporate navigation, reverse mentorship and more.

Focus on Emerging Professionals: Future leaders will be developed through sessions highlighting professional development, networking and mentorship opportunities.

Financial and Insurance Industry: Sessions in this category will provide key insights into the Financial and Insurance industry, helping meetings professionals plan for opportunities and potential changes.