As always, FICP is pleased to offer exceptional education to attendees. Topics for the event aligned with the areas of interest noted below.
Leadership Meets Culture Meets Results
With powerful story-telling and real-life examples, Susan explains how great leaders inspire their employees to deliver outstanding customer experiences. In her fascinating and often interactive keynote, Susan shows how leaders can foster a remarkable culture with strong teamwork while still maintaining intense accountability to high standards of excellence. Anticipate actionable takeaways and practical steps for both leaders and team members alike.
Strategic Goal Setting: How to Prioritize and Organize Your Next Step
Areas of Interest: Meeting Trends and Strategic Thinking, Professional Growth and Personal Development
Did you carve out time to set your 2020 professional and personal goals? Are they tactical or strategic? Do you hold yourself accountable? When establishing goals it is easy to default to your “to-do list” without thinking about the big picture. It is time to start approaching goals differently. Walk away with tangible action items for organizing, prioritizing, and hitting your goals.
An Evolving Industry: Brace for Impact
Areas of Interest: Meeting Trends and Strategic Thinking, Financial and Insurance Industry
Each year there is a new wave of trends that shake up the industry, be it customized experiences, technology advancements or more. In many instances, we cannot prevent the changes but we can prepare for impact. During this session, we will dive into the economic and political trends that are shaping the tourism and events industry. Share your takeaways with colleagues and c-suite to position yourself as a proactive leader.
Navigating Challenging Situations and Conversations with Ease
Areas of Interest: Professional Growth and Personal Development, Meeting Planning Solutions
At the end of the day, the event industry is all about people… and people are complicated! As a result, you often find yourself in challenging situations where you have to do what is best for your company despite how it makes you feel. This may mean saying no to a business partner who is your friend. Or providing constructive feedback to a loyal colleague. Join this session to learn and practice techniques for gracefully handling difficult situations.
Deconstruct Your Pressing Topics
Areas of Interest: Meeting Planning Solutions
This is your opportunity to pose your most pressing questions and challenges to likeminded peers. What’s on your mind – risk and security, industry ethics, technology? After hearing a short pitch on each topic, you will navigate to and/or between your most pressing topics. Come prepared to share stories and collect recommendations to enhance your day-to-day role.
Going Undercover: Finding Your Purpose in a Dangerous World
Known for her work and expertise within CIA, Michele Rigby Assad specialized in counterterrorist and counterintelligence issues. Join Michele as she dives deeper into several topics, including how “going to war” teaches you to manage fear and elevates your game to elite levels, secrets for dealing with terrorists and more. You will leave equipped with tools on how to read body language and establish rapport with anyone, as well as techniques for escaping an attack or surviving an ambush that may push you out of your comfort zone. Michele’s story will shine a light on the importance of finding and remembering your purpose.
Areas of Interest
Designed to provide a focused and well-rounded experience, FICP education centers around the following areas of interest: